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LISA GRIFFITHS
Principal Consultant


Lisa Griffiths is a healthcare and non-profit leader who lives in Ojai, California, with her wife and two children.

She is passionate about customer experience and patient safety, health equity, and operations optimization to improve patient care and service outcomes.

Lisa’s Independent Consulting activities with Vidve Group include strategy and operations services for health plan and provider clients including Independent Provider Networks, Affiliates of BCBS, and large Strategy Consulting firms. During her years of corporate strategy and operations management consulting with Deloitte Consulting, she recruited and managed teams of up to 20+ and led complex process and operations improvement initiatives. In this role she routinely led C-suite level, complex process improvement and strategy initiatives to help pharmacy, healthcare delivery and health plan companies improve patient outcomes, core operational effectiveness, risk reduction, revenue and internal collaboration practices. Illustrative engagements include leading an accumulator diagnostic team for a Fortune 50 Health Plan facing technology and process challenges, and process leadership for a multi-million-dollar compliance initiative with a financial services firm navigating the sub-prime lending mortgage crisis, employing a Six Sigma-based change management methodology to create successful organizational change and to meet regulatory and compliance requirements.

In late 2020, Lisa took leave from the Ventura County Health Care Agency where she served as Senior Administrator for Quality, Patient Safety, Regulatory Compliance and Risk, in order to attend to family during the pandemic, and balance Zoom-kindergarten and aging parents’ needs.  As an Independent Consultant she continues to work with the County’s finance, operations and physician teams to create staffing models, business cases for new services, marketing plans and other operational support, specific to Maternal Fetal Medicine, Obstetrics and hospital-based Midwifery services. Lisa founded and co-led the Ventura County Medical System’s Diversity Equity and Inclusion (DEI) task force, initiated in 2020, aimed at improving health equity for patients and inclusive culture for the healthcare workforce. 

 

Also a small-business owner and Long Term Care (LTC) operator, Lisa launched and operated Thrive Family Care Ojai, a licensed assisted living “board and care” home for seniors, founded in 2017.

 

Lisa has expertise in executive coaching, program leadership, fundraising, grant-writing and non-profit advocacy and public affairs. She has led independent strategic planning projects for domestic organizations such as the MS Society, and organizations in rural Uganda (Kyetume) and Israel (MEET). She is currently on the board of Planned Parenthood California Central Coast, serving as the Audit, Compliance and Risk Management Chair, and previously served as Director of Change Initiatives and Administration for Planned Parenthood Los Angeles.

 

Lisa holds an MBA from MIT Sloan School of Management with a thesis in transformative leadership, a BS in Conservation & Resource Studies from UC Berkeley, 20 years of project and team leadership, and has completed Coach U’s Executive and Life Coach Training Program. She holds a Certificate in Diversity & Inclusion from Cornell University (2020). She loves engaged leadership, strategic planning, relationship-based process improvement, culture change, project management, being a part of the Ojai community and raising goats, chickens and happy kids.